Q:
Do
you have a LED Dimming
Compatible
List?
A:
Dimmer List for LED lamps:
LUTRON:
DVCL-153p, MA-600, D-603P,
MA-600/DV-600P
LEVITON:
6631, 6161, 6681, 6633,
IPI06, TT106
Q:
What
is LED T8 Ballast Compatible
List?
A: T8
Ballast Compatible List for
Type A:
Compatible
Ballast List.pdf
Q:
What
is AWL's Limited Warranty?
A: All
of AWL's product is warranted for
a period of 12 months (only
extended manufacturer
warranty is 36 months) from
date of original purchase
against defects in materials
and workmanship. If this
product fails to
operate due to defects in
materials or workmanship,
simply return this product
to the place of purchase or
the AWL's warehouse along with the
original sales receipt
within 12 months of
purchase. This product will
be repaired or replaced, at
AWL’s option. This
warranty is expressly
limited to repair or
replacement of the product.
This warranty gives the
consumer specific legal
rights, which vary from
state to state. If the credit will be issued, it will based on pro-rated warranty period.
WARRANTY
IS VOID IF PRODUCT IS NOT
USED FOR THE PURPOSE FOR
WHICH THIS PRODUCT IS
MANUFACTURED.
Proof
of Purchase is required and
products will be replaced
without labor cost.
Q:
What
is AWL's Return and Refund Policy?
A:
Quality is a priority at
AWL. AWL
is committed to achieve
customer satisfaction by
complying with the
requirements of its Quality
Management System.
All returns
require a return
authorization number within
30 days from the date of
invoice. All returns must be
made within 30 days of
receiving an RMA number.
Customers will be charged a
20% re-stocking fee on all
returns that are not a
result of AWL error. All
returns will be charged for
freight unless the result of
a product defect or an error
caused by AWL. No goods are to
be returned or exchanged
without authorization from
AWL.
Q:
What is the UL # and ES ID or DLC model?
A: Check UL database for
our product listing, our UL #
is E475180, and search Energystar.org,
Designlights.org for details
under AW Lighting or Northern Stars brand.
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